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Karaoke Champ

Faq

1. Contact/Location

Q. What are the office hours?
A. Monday to Friday from 11am to 7am. Technical phone support is available 7 days from 11am to 2am.
Q. What is the Karaoke Champ’s phone number?
A. Our number is Toll Free 1-888-SONG-PRO(766-4776) /212-375-0091.
Q. What is Karaoke Champ’s email address?
A. Our email adress is info@karaokechamp.com
Q. Where is Karaoke Champ Located?
A. 134 West 29th Street, New York, NY 10001 (Between 6th Ave & 7th Ave)

2. One Day Rental

Q. How can I make a reservation?
A. You can make a reservation online. Please go to one-day rental page, then click/tap the button for Porcci NYC website.Or call (888)656-8889.
Q. When and how do I make a payment?
A. Normally, we charge the rental fees on credit card, and the final payment will be made the day before your rental. If you wish to pay by cash or check, we still need to authorize the total amount of your reservation on your credit card.
Q. Do I need to pay deposit?
A. No, you don’t need to pay deposit. Instead, we need your credit card information to hold the equipment for you. The final payment will be made the day before your rental.
Q. How far do you deliver?
A. Our regular delivery is within NYC but we also deliver everywhere within 50 miles from our NYC office. Please note there is an additional fee for outside of NYC delivery.
Q. What is the time range of delivery?
A. Our regular delivery time is between 11:30 A.M. – 6:30 P.M. depending on distance from our office. If you wish out of office hour delivery, please call us directly, additional charges may apply.
Q. How many people do I need for store pick up?
A. If you are driving for pick up, you might want to bring one more person to stay in a car so that you won’t get a parking ticket. As for carrying the equipment, we will help you to load in to your car/taxi.
Q. I want to see the machine before making a reservation
A. You can always visit our office to see the equipment. Please call us before your visit.

3. Monthly Rental

Q. I am interested in opening a karaoke lounge/bar. What should I do?
A. Please contact us directly. Our phone number is toll free 1-888-SONG-PRO(766-4776)
Send Inquiry
Introduction to Business Owners
Q. I want to install the karaoke system at my home/bar. What can you do for us?
A. Our sales representative will consult you based on your needs. Please call us toll-free at 1-888-SONG-PRO(766-4776) or send inquiry message.